Welcome to the AHMCC LiveHelp system.
The LiveHelp system is available by
appointment only.
The system is monitored from 7:00AM to 6:00PM CST (Central Standard Time) Monday through Friday excluding holidays.
Please select your representative from the list below. You DO NOT need a session key unless one is emailed to you by your representative.
Available
Support Representatives
1 -
Todd Wedlake
3 -
Jennifer Bazor
5 -
Joe Marquez
11 -
Staci Rios
Session Key:
To schedule an appointment for a LiveHelp session, please send
an e-mail to help@alliedhomenet.com
indicating the nature of your issues, contact information, and a time that would
be most convenient for your session. LiveHelp allows you to contact your help desk
staff directly via the internet. You can ask a simple question via a chat window
or if need be, you can allow the representative to can take control of your
computer right then and show you how to do it!
You may also submit a request for technical support on our web page,
TrackIT Web.
Create a user logon during your initial visit, and you'll be able to track the
progress of your HELP requests in real-time status.
You may also contact the technical support team at 866-235-0457 or locally at
713-353-0457
For after hours and emergency technical support, please
contact us at 800-890-6544
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Remote desktop access and computer control software |